What do I take with me to my doctor's appointments?
You need to take your child’s Superior ID card, 2085 Form and your child’s Medicaid Form 3087. It is not necessary to take your child's DFPS ID number.

Will I get an ID card for my Foster Child?
ID cards come in the New Member Welcome Packet that is mailed to the child’s caregiver. The packet also includes a Welcome Letter, your Member Handbook, Provider Directory and THSteps information.

Where do I get my prescriptions filled?
All prescriptions you get from your doctor can be filled at any pharmacy that takes your Medicaid form. If you need help finding a pharmacy, call Member Services at (866) 912-6283. Remember to always take your Superior ID and your Medicaid form with you.

How do I get eyecare services?
Your foster child can get an eye exam once a year (more if their eyesight changes a lot). Your foster child can also get glasses once every two years (more if their eye sight changes a lot). Glasses can be replaced if they are lost or broken. Foster Care Children are eligible for eye care services up to the age of 21.

What are THSTEPS checkups?
THSteps is a program that provides regular medical, dental and vision check-ups. It also provides shots to members through the age of 20. The check-ups are very important. THSteps will help you know if your child is doing well and how to keep them healthy.

How do I find a THSTEPS provider?
You can make an appointment with any Superior provider that does THSteps check-ups. THSteps providers are indicated in the provider directory. You can call Member Services at (866) 912-6283 if you need help finding a THSteps provider or need help making an appointment.

How do I find a Dentist?
Your child should get regular check-ups to make sure his or her teeth and gums are healthy. Dental checks need to be done every six months starting at age one. Call Member Services at (866) 912-6283 to get the name of a dentist closest to you or call StarDent at (866) 483-5708.

What can Member Services Help with?
Member Services can make Primary Care Physician changes, send you replacement ID cards, and help explain benefits. They can also help make appointments for your child. Member Services can also refer you to other staff that can help with community resources. Call us at (866) 912-6283 for help.

Remember: Only the Medical Consenter can choose or change a child’s Primary Care Physician.

How do I know if my child needs Behavioral Health Services?
Children often do not tell people about their feelings, but can show symptoms that might mean help is needed. IMHS can help you find someone for you or your child to talk to.

How do I get Help?
You can call IMHS directly at (866) 218-8263. IMHS has many providers and programs to help you. They can help schedule an appointment for you or your child.

What kinds of Behavioral Health Services are available?
Here are some of the services Superior and IMHS offer:

• Detoxification services
• Psychiatry services
• Psychological Testing
• Rehabilitation Skills Training
• Education, planning and coordination of your care through our Service Management and Coordination Department
• Depression Disease Management Program

Your member handbook has a list of the services available. You can also call Member Services at (866) 912-6283 to find out more.